Questions buyers
commonly ask us.

Gum arabic is the dried exudate harvested from the bark of Acacia senegal trees. It is a natural, water-soluble polysaccharide used as an emulsifier, stabiliser, thickener, and binder across food, pharmaceutical, cosmetic, and industrial applications. It is approved as food additive E414 in the United Kingdom, European Union, and under Codex Alimentarius standards worldwide.

Sudan produces approximately 80% of the world's Acacia Senegal gum arabic. The climatic conditions of the Sahel belt — the specific combination of rainfall, dry season, and soil type — produce gum with the highest natural purity, viscosity, and optical rotation values. Sudanese-origin material is the benchmark that buyers in the EU, USA, Middle East, and Asia actively seek.

Raw whole tears are the natural dried nodules as they come from the tree — unprocessed, with no additives or treatment. Spray-dried powder is a processed derivative where the gum is dissolved and then spray-dried into a fine powder for easier dissolution and handling. We supply raw whole tears only. This is the base material from which all processed grades are derived.

Our product is supplied to food-grade specification and tested against the parameters defined for E414 / INS 414 (Acacia gum) under Codex Alimentarius and applicable food additive regulations in destination markets. A Certificate of Analysis covering moisture, ash, viscosity, optical rotation, heavy metals, and microbiological count is issued with every shipment.

Acacia senegal gum arabic is wild-harvested from naturally growing trees with no pesticides, fertilisers, or chemical inputs — making it inherently organic in practice. Formal organic certification (NOP / EU Organic) is currently in progress. Please contact us if organic certification is a specific requirement for your procurement.

Our standard minimum order is 1 metric tonne. For first-time buyers, we are open to discussing a smaller trial order to allow quality verification before committing to full volumes. Please contact us with your requirements.

Yes. We can arrange sample despatch globally via air freight. Please contact us with your company details, intended application, and delivery address and we will organise a sample for evaluation. Sample costs and courier charges may apply.

We offer FOB Port Sudan as standard. CIF (Cost, Insurance, Freight) to your nominated port worldwide is available on request. DDP (Delivered Duty Paid) to your country can be arranged for larger orders. Please specify your preferred Incoterm when enquiring.

We ship to buyers worldwide. Our target markets include the United Kingdom, European Union, Middle East, North America, Southeast Asia, and beyond. If you are unsure whether we can serve your location, contact us — we will confirm and advise on the best shipping route.

Standard lead time is 4–6 weeks from order confirmation and deposit receipt. This covers lot preparation, laboratory analysis, export documentation, and sea freight transit. Air freight is available for samples or urgent small quantities — typically 5–10 days.

We supply in 25 kg and 50 kg food-grade polypropylene sacks. Full container loads (FCL) and less-than-container (LCL) groupage shipments are both available. Custom packaging can be discussed for large or ongoing orders.

Every shipment is accompanied by: a Certificate of Analysis (COA) from an accredited laboratory, a Phytosanitary Certificate issued by Sudanese plant health authorities, a Certificate of Origin, a commercial invoice, and a packing list. Additional documentation can be provided on request.

These certifications are currently in progress. We operate with a documented food safety plan and welcome third-party audits. If your procurement process requires a specific certification before purchase, please contact us and we will advise on our timeline to obtain it.

Halal certification through an internationally recognised certifying body is currently in progress. Acacia senegal gum arabic is inherently plant-derived and contains no animal derivatives or alcohol — it is suitable for Halal-compliant formulations in practice. We will update this page when formal certification is confirmed.

Yes, absolutely. We welcome pre-shipment inspection by a buyer-nominated third-party inspection company (SGS, Bureau Veritas, Intertek, or equivalent). This can be arranged at no additional cost to us — please advise when placing your order.

We aim to respond to all trade enquiries within one business day. For urgent matters, you can reach us directly by phone at 01162168090 or via WhatsApp on the same number.

Yes. We are actively seeking buyers interested in an ongoing supply relationship rather than one-off orders. Long-term agreements allow us to prioritise your volume, lock in pricing, and plan sourcing in advance. Please discuss this with us when enquiring.

We supply raw material only — we do not repack or label under third-party brand names at this stage. If you require custom sack printing or labelling, please contact us to discuss whether this is feasible for your order volume.